topic Re: Monitoring script is working either one of the AG, but not in both in Open Q&A

Monitoring script is working either one of the AG, but not in both

vjayaku — Thu, 19 Dec 2024 07:33:14 GMT

Hi All,

Any idea why some scripts working fine in either one of the Gateways but not in both(AG1 or AG2)?

Peter_Youssef — Thu, 19 Dec 2024 19:03:27 GMT

Kindly elaborate more on what type of scripts you're referring to, to enables us addressing the target concern.

BR,

Peter

Peter_Youssef — Thu, 19 Dec 2024 19:07:33 GMT

If you're referring to :

If you're seeking details on the Multi-environment AG, feel free to review https://docs.dynatrace.com/docs/shortlink/sgw-multiple-environments

Hoping it helps.

BR,

Peter

Peter_Youssef — Thu, 19 Dec 2024 19:09:57 GMT

If you're seeking the AGs that handle extensions either v1 or V2 it depends on what you're exactly target monitoring.

The assignment is done automatically if the AGs are in Group.

BR,

Peter

vjayaku — Thu, 19 Dec 2024 20:07:29 GMT

Hello Peter,

While doing On demand execution with Browser monitor with Synthetic AG1, and Synthetic AG2 locations,

AG1 is getting failed with the result of "CONNECTION_TIMED_OUT" and AG2 is working fine.

So just would like know how the same script is failing in AG1 and working fine with AG2.

Peter_Youssef — Fri, 20 Dec 2024 06:22:50 GMT

You have two options:

Ensure the second Syn AG is capable of reaching the target URLs and Dynatrace cluster communications are stable.
Modify the timeout for the AG itself to avoid such error.

BR,

Peter

Peter_Youssef — Fri, 20 Dec 2024 06:24:38 GMT

PFA ref:

KR,

Peter