topic Re: Temenos T24 Transact Users Activity Monitoring NG|SCREENER in Open Q&A

Temenos T24 Transact Users Activity Monitoring NG|SCREENER

Babar_Qayyum — Mon, 26 Feb 2024 08:57:47 GMT

Dear all,

A customer has the NG|SCREENER tool to monitor the user's activity accessing the Temenos T24 Transact servers.

How can we achieve the same or better using the Dynatrace?

It is a kind of audit of those activities performed by respective users.

Initially, the user logs in to the NG|SCREENER tool first and then accesses the Temenos T24 Transact server.

Regards,

Babar

Re: Temenos T24 Transact Users Activity Monitoring NG|SCREENER

ChadTurner — Fri, 27 Dec 2024 19:45:53 GMT

@Babar_Qayyum - im not too familiar with that tool but Dynatrace offers Audit logs from the API but also via a Services/Elevate Portal

Re: Temenos T24 Transact Users Activity Monitoring NG|SCREENER

Peter_Youssef — Mon, 30 Dec 2024 05:31:45 GMT

Hi @Babar_Qayyum

If the Temenos T24 servers are monitored in Dynatrace in Full-stack mode so you will be able to detect the full transactions of user activity as the user after passing NG|SCREE, and when performing backtrace you will observe it comes from unknown host.

Via Temenos T24, kindly consider creating a request attribute to fetch the email value for each user.

Also:

Monitoring the logging logs will be an added value for extended level of visibility.
Monitoring NG|SCREENER will figure out the actual transactions path from start to end.
Ingesting Logs into Dynatrace in case NG|SCREENER monitoring is not an option.

Hoping it adds value.
BR,

Peter.

Re: Temenos T24 Transact Users Activity Monitoring NG|SCREENER

Babar_Qayyum — Sun, 05 Jan 2025 08:53:12 GMT

Hello @Peter_Youssef & @ChadTurner

I appreciate your feedback. I will explore these options further.

Regards,

Babar