topic Reccuring space usage on RecycleBin in Open Q&A

Reccuring space usage on RecycleBin

Sonia_AIT — Wed, 08 Jan 2025 13:06:02 GMT

Hi,

We have noticed on of our applications that the path C:\AI_RecycleBin is consuming too much space on C Disk.

We took a look into it and it seems to belong to Dynatarce agent.

Does someone have any idea why we have this behaviour and how can we fix it ?

Thank you.

Re: Reccuring space usage on RecycleBin

AntonPineiro — Wed, 08 Jan 2025 13:48:29 GMT

Hi,

Maybe, you can create a support ticket with OneAgent diagnostics.

Best regards

Re: Reccuring space usage on RecycleBin

Abidyaseen — Tue, 06 Jan 2026 08:43:46 GMT

As per the Dynatrace

this is a known issue with Advanced Installer. As a workaround, the One Agent installer clears the AI_RecycleBin at the end of the installation. However, this cleanup might not work if the installation fails in an early stage, such as in the case of a missing MSI package in Windows Installer Cache.

Please delete the folder. And if it continues . Then the OA installation is corrupt and needs to be redeployed.

For more information, please check the following docs

· AI_RecycleBin

· https://community.dynatrace.com/t5/Open-Q-A/Dynatrace-OneAgent-Windows-1-245-174-msi/m-p/241000

Regards,
Abid