topic Re: Disable username/password field in Open Q&A

Disable username/password field

r_tempelaars — Thu, 06 Feb 2025 15:20:38 GMT

We use SSO for logging into Dynatrace.
When new users get logon permissions their attention is automatically drawn to the white username/password fields on the logon screen. Even when told they have to use the SSO button they try to logon using credentials.

Is there a way to disable the username/password field on the logon screen?
And, if so, is it possible to undo the action by changing a config file or so? For, when the AD fails for any reason we should still be able to logon as an Admin.

Re: Disable username/password field

mrc15816 — Fri, 07 Feb 2025 00:30:32 GMT

@r_tempelaars if you are using Managed product follow this link: https://docs.dynatrace.com/managed/shortlink/managed-openid#set-up-openid-integration and instead of Standard + SSO just select SSO

Thanks

Raj

Re: Disable username/password field

r_tempelaars — Fri, 07 Feb 2025 09:07:45 GMT

Thanks Raj,

We indeed have a Managed env. Forgot to mention.
But is it somehow possibe to logon as an Admin (local Dynatrace account) without the username/password fields. In case the AD is not function or so.

Re: Disable username/password field

mrc15816 — Fri, 07 Feb 2025 13:33:22 GMT

@r_tempelaars you can access the admin-only password by following these steps: https://abc.company.com/admin. This will provide you with the option to enter the admin password. I hope this helps you with your break glass account needs.

Thanks

Raj

Re: Disable username/password field

r_tempelaars — Fri, 07 Feb 2025 13:47:25 GMT

Thanks! This really helped.

Regards, Robert