topic Re: Process detection and Data Explorer in Open Q&A

Process detection and Data Explorer

deni — Wed, 09 Jul 2025 14:47:13 GMT

I have the following case:

I have 2 nodes with one agent on each of them. I have 1 process that runs on node 1, but if node 1 is restarted it will run on node 2. Dynatrace detects this process like 2 processes in 1 process group and if I want to see the process availability % in Data explorer it shows 50% availability. I wait about 3 hours and this didn't change.

Is there some timeout after which the process will not be monitored anymore? Is there some configuration about this? I saw that the process disappears from Hosts view after about 5 minutes inactivity.

Re: Process detection and Data Explorer

AntonPineiro — Thu, 10 Jul 2025 09:14:06 GMT

Hi,

Do you have some screenshot for undestanding better?

Best regards

Re: Process detection and Data Explorer

deni — Thu, 10 Jul 2025 10:01:00 GMT

Hi,

and this is the same split by process

In the Technologies and Processes it shows 1 process instance.

I stopped the process on ariel and started it on earth about 3 hours ago. And all views are for the last 10 minutes.

Re: Process detection and Data Explorer

AntonPineiro — Thu, 10 Jul 2025 11:52:53 GMT

Hi,

Do you need to create some alert or which is target goal?

Best regards

Re: Process detection and Data Explorer

deni — Thu, 10 Jul 2025 13:41:42 GMT

Hi,
No, for now I'm trying to understand how Data Explorer works. I expected that if I want to check the process availability % in last 10 minutes, since there is only one process in this process group in the last 10 minutes to see 100% availability. Instead of that I see 50% availability, because the Data Explorer still "remember" that a long time ago (3-4-5 hours) there was a process with the same name on some other host. So I want to understand where is the mistake in my logic?

Thanks!

Regards, Deni

Re: Process detection and Data Explorer

GosiaMurawska — Tue, 23 Dec 2025 17:00:59 GMT

Hi @deni , how are you? 🙂
Did you maybe solve this issue?

Re: Process detection and Data Explorer

deni — Tue, 30 Dec 2025 10:43:05 GMT

Hi @GosiaMurawska ,

No, it still stays opened ...

Re: Process detection and Data Explorer

michiel_otten — Tue, 30 Dec 2025 19:27:26 GMT

I see the same behavior on the demo environment. Since the metric used is:builtin:pgi.availability, my best guess is that by default the 72 hours is used that also applies for the smartscape topology. But perhaps we can get someone from dynatrace to confirm this.

Re: Process detection and Data Explorer

deni — Wed, 31 Dec 2025 02:50:08 GMT

I’ll test it, but it would be great if this could also be added to the official documentation.

Thanks 🙂

Re: Process detection and Data Explorer

GosiaMurawska — Wed, 31 Dec 2025 09:22:36 GMT

I'll contact the doc team 🙂