topic Re: Missing OS Service section in Host view in Open Q&A

Missing OS Service section in Host view

sundarv1 — Mon, 08 Sep 2025 06:33:03 GMT

OS Service section is missing from Host view. What needs to be done to get OS Service section.

OS Service name is coming under process analysis and but OS Service section is missing.

Re: Missing OS Service section in Host view

AntonPineiro — Thu, 04 Sep 2025 14:26:24 GMT

Hi,

I would suggest you checking this.

Best regards

Re: Missing OS Service section in Host view

sundarv1 — Thu, 04 Sep 2025 14:35:05 GMT

I did see that , but still issue is not resolved.

Re: Missing OS Service section in Host view

AntonPineiro — Thu, 04 Sep 2025 15:52:31 GMT

Hi,

It means, have you reached limit?

Have you enabled this flag in OS Service definition?

Best regards

Re: Missing OS Service section in Host view

sundarv1 — Thu, 04 Sep 2025 16:02:49 GMT

Yes setting is enabled. Limit is not reached.

Re: Missing OS Service section in Host view

p_devulapalli — Thu, 04 Sep 2025 22:31:36 GMT

@sundarv1 Is it just for one host you are unable to see the OS Services or the entire environment ? Is this the first time you are configuring OS services or were they visible earlier for any of the hosts?

What is the count and limit you see for OS services when you run the below queries in data explorer ?

PS: the above query shows only top 20, so there is a chance os:service may not be visible in the result

Re: Missing OS Service section in Host view

AntonPineiro — Fri, 05 Sep 2025 06:40:20 GMT

Hi,

Agree with @p_devulapalli , maybe you are not matching any host with OS service running. I would say:

Review OS Service configuration.
Review systemd service exist in target host.
Review systemd version is 230 or higher.

Best regards

Re: Missing OS Service section in Host view

sundarv1 — Fri, 05 Sep 2025 12:33:52 GMT

systemd is a Linux service. What is the same for windows.

Re: Missing OS Service section in Host view

AntonPineiro — Fri, 05 Sep 2025 12:49:39 GMT

Hi,

Can you share OS definition created in Dynatrace + Windows Service screenshot?

Best regards

Re: Missing OS Service section in Host view

skolli34 — Fri, 05 Sep 2025 14:01:57 GMT

Hi ,

please check the attached image for the configuration created on the Dynatrace along with windows service screenshot.

Thanks

Re: Missing OS Service section in Host view

AntonPineiro — Sat, 06 Sep 2025 13:52:26 GMT

Hi,

Can you try it with option "Service Name" instead of "Display Name" as Service property?

And, can you double check Dynatrace software is in those versions?

Best regards

Re: Missing OS Service section in Host view

GosiaMurawska — Tue, 23 Dec 2025 15:50:23 GMT

Hi @sundarv1, did you manage to solve this? 🙂