topic Re: Request errors in Mobile app in Open Q&A

Request errors in Mobile app

deni — Fri, 26 Sep 2025 07:16:27 GMT

Hi,

I need to configure an exclusion for 401 errors, but only for a specific URL.

From what I see, this is possible in the Web application settings, but in the Mobile application I only have the option to filter by error code, not by URL pattern.

What is the reason for this limitation?
Is there a possible workaround to achieve the same result?

Regards, Deni

Re: Request errors in Mobile app

Julius_Loman — Thu, 25 Sep 2025 21:52:18 GMT

There is no workaround for this with the classic DEM offering. Typically, I recommend using reporting errors from the mobile apps, as the web request errors in the mobile app might now have a direct impact on user experience (data can be cached). Relying just on HTTP codes for mobile apps might not provide the accurrate user experience.

Another solution can be to exclude the request completely. This can be accomplished on the app side, excluding the URL (iOS) or the class calling the URL (Android).