https://community.dynatrace.com/t5/Open-Q-A/Details-about-dt-service-request-response-time/m-p/290208#M38062 <P>Is it correct that the metric in `dt.service.request.response_time` measures the end-to-end response time?</P> <P>For example, if there is a load balancer between the web service and the browser,<BR />does the load balancer's response time get included?</P> Tue, 25 Nov 2025 10:29:33 GMT Taihei 2025-11-25T10:29:33Z https://community.dynatrace.com/t5/Open-Q-A/Details-about-dt-service-request-response-time/m-p/290208#M38062 <P>Is it correct that the metric in `dt.service.request.response_time` measures the end-to-end response time?</P> <P>For example, if there is a load balancer between the web service and the browser,<BR />does the load balancer's response time get included?</P> Tue, 25 Nov 2025 10:29:33 GMT https://community.dynatrace.com/t5/Open-Q-A/Details-about-dt-service-request-response-time/m-p/290208#M38062 Taihei 2025-11-25T10:29:33Z https://community.dynatrace.com/t5/Open-Q-A/Details-about-dt-service-request-response-time/m-p/290258#M38064 <P>Hi&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/69979">@Taihei</a>,</P><P>dt.service.request.response_time is <STRONG>not</STRONG> an end-to-end user response time metric.<BR />It only measures the <STRONG>server-side time</STRONG> of the service as seen by Dynatrace.</P><P>If the load balancer is <STRONG>not monitored</STRONG> or not part of the PurePath, its processing time is <STRONG>not included</STRONG>.<BR />Only components that appear in the trace contribute to this metric.</P><P>For true end-to-end user experience, you need <STRONG>RUM</STRONG> metrics instead.</P><P>Regards,</P> Tue, 25 Nov 2025 15:34:57 GMT https://community.dynatrace.com/t5/Open-Q-A/Details-about-dt-service-request-response-time/m-p/290258#M38064 JeanBlanc 2025-11-25T15:34:57Z