topic Re: Services are not detected after Full stack enablement. in Open Q&A

Services are not detected after Full stack enablement.

Chanti — Mon, 01 Dec 2025 08:14:32 GMT

Services are not detected after Full stack enablement. How can we detect the services after Full stack enablement. Which we don't have any idea about which services to be detect. But the application belongs to FTP/SFTP. We need to detect the same service?

Re: Services are not detected after Full stack enablement.

AntonPineiro — Sun, 30 Nov 2025 15:25:18 GMT

Hi,

Which technology are in relation those services?

Best regards

Re: Services are not detected after Full stack enablement.

Julius_Loman — Sun, 30 Nov 2025 20:24:02 GMT

I'm afraid there is no supported technology for FTP or SFTP for deep monitoring. There is an SFTP extension allowing you to do synthetic tests from an ActiveGate on an SFTP server.

Re: Services are not detected after Full stack enablement.

m3tomlins — Fri, 05 Dec 2025 18:08:40 GMT

Depending on the architecture of the FTP/SFTP tooling, it might be possible to use Custom Service Detection and set an entry point for new connections/interactions?

Re: Services are not detected after Full stack enablement.

sujit_k_singh — Mon, 08 Dec 2025 22:22:36 GMT

Dynatrace service detection is based on code-level tracing (OneAgent hooks into application frameworks).

FTP/SFTP traffic is typically handled by OS-level daemons or standalone binaries, not instrumented application code. Therefore, Dynatrace will show the process group but not create a “service” entity.

If FTP/SFTP is part of an application stack, you can define custom services using request attributes or log events.