topic Re: Full-stack / Infra / Foundation billing overlap in DPS? in Open Q&A

Full-stack / Infra / Foundation billing overlap in DPS?

AntonioSousa — Tue, 16 Dec 2025 07:29:41 GMT

Before I put in a Product Idea for this, could someone double-check, please?

Implemented a mechanism for automating monitoring mode changes on some rarely used servers, in DPS.

To my surprise, I discovered that Dynatrace charges 15 minutes for Full-Stack, and another 15 minutes for Foundation, in the same 15 minute period, for the same server, when a change is done.

And while this does not breach what is said in https://docs.dynatrace.com/docs/license/capabilities/app-infra-observability/full-stack-monitoring
I believe Dynatrace should not be billing these two monitoring modes, for a same server, in any 15 minute period where we change monitoring mode. The higher mode should be the only one billed.

And while I discovered this doing it through the API, I believe it is happening also when you change it manually.

And I can imagine that it will be billed 3 times, if we eventually also change it to Infra mode in the same period.

PS: As it seems to be confirmed, put in Product Idea: https://community.dynatrace.com/t5/Product-ideas/Don-t-charge-twice-same-host-when-changing-OneAgent-monitoring/idi-p/291516

Re: Full-stack / Infra / Foundation billing overlap in DPS?

Julius_Loman — Mon, 15 Dec 2025 21:05:11 GMT

Well spotted. It makes perfect sense to have only one billing event for a host, the most "expensive" one.
Although the DPS rate card theoretically allows you to have infra mode more expensive than full stack 🙂

Re: Full-stack / Infra / Foundation billing overlap in DPS?

AntonioSousa — Mon, 15 Dec 2025 22:37:00 GMT

@Julius_Loman ,
Thanks for the confirmation. Will be putting in a Product Idea very soon.

Re: Full-stack / Infra / Foundation billing overlap in DPS?

AntonPineiro — Tue, 16 Dec 2025 07:47:35 GMT

Hi,

Your product idea raised https://community.dynatrace.com/t5/Product-ideas/Don-t-charge-twice-same-host-when-changing-OneAgent-monitoring/idi-p/291516

Best regards