topic Re: Workarounds for placing Key Requests in Maintenance Mode? in Open Q&A

Workarounds for placing Key Requests in Maintenance Mode?

Kenny_Gillette — Thu, 18 Dec 2025 07:34:30 GMT

Hi team,

Has anyone successfully placed a specific Key Request into maintenance mode? I’m currently unable to do this directly.

I am aware that I can adjust thresholds or mute the specific request, but I am looking for a true maintenance mode solution if one exists.

Does anyone have a workaround for this?

AntonPineiro — Tue, 16 Dec 2025 16:17:06 GMT

Hi,

I would say mute request.

Or as it is key request, swith off failure rate and anomaly detection settings only for that key request.

Best regards

ChadTurner — Tue, 16 Dec 2025 21:16:56 GMT

you can prolly expand what @AntonPineiro outlined and make a workflow to execute the "turn back on" action.

Great question!

Kenny_Gillette — Tue, 16 Dec 2025 21:22:53 GMT

Thanks to you both.

Next question - maybe I should put in a separate post:

How about otel and end points. No option for muting or key requests.

ChadTurner — Tue, 16 Dec 2025 21:36:25 GMT

good point, Otel - is that data feeding into a custom entity? - if so, you should be able to target that

Kenny_Gillette — Wed, 17 Dec 2025 13:12:53 GMT

Exactly what I was thinking but wanted to confirm with others.

Kenny_Gillette — Wed, 17 Dec 2025 13:14:33 GMT

yes, endpoint. part of span.

Let me make a separate post for this since it is different

Kenny_Gillette — Wed, 17 Dec 2025 13:32:09 GMT