topic Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com in Open Q&A https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292188#M38333 <P>have you opened a support ticket and point it to the university team?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ChadTurner_0-1766767023611.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/31348iFBF79E56B840CF52/image-size/medium?v=v2&amp;px=400" role="button" title="ChadTurner_0-1766767023611.png" alt="ChadTurner_0-1766767023611.png" /></span></P><P>&nbsp;</P> Fri, 26 Dec 2025 16:37:18 GMT ChadTurner 2025-12-26T16:37:18Z Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292186#M38332 <DIV>I have changed organizations and would like to transfer my Dynatrace University certifications, badges, and course history from my old email to my new organization email. What needs to be done here. As already raised a ticket with dynatrace support team but no luck.</DIV> Fri, 26 Dec 2025 15:18:28 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292186#M38332 Vaibhav713 2025-12-26T15:18:28Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292188#M38333 <P>have you opened a support ticket and point it to the university team?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ChadTurner_0-1766767023611.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/31348iFBF79E56B840CF52/image-size/medium?v=v2&amp;px=400" role="button" title="ChadTurner_0-1766767023611.png" alt="ChadTurner_0-1766767023611.png" /></span></P><P>&nbsp;</P> Fri, 26 Dec 2025 16:37:18 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292188#M38333 ChadTurner 2025-12-26T16:37:18Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292189#M38334 <P>The Dynatrace Community team will be able to help you transfer the old account to your new account. I has to do this about 3 years ago. There were some strict rules that we had to follow to get it to migrate over.&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/45226">@AgataWlodarczyk</a></P> Sat, 27 Dec 2025 00:58:12 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292189#M38334 ChadTurner 2025-12-27T00:58:12Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292192#M38336 <P>Hi&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/14877">@ChadTurner</a>&nbsp;,I raised a ticket with them on 25 December 2025, but I haven’t received a response yet.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/31350i7336C749978528AF/image-size/medium?v=v2&amp;px=400" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P> Sat, 27 Dec 2025 13:41:56 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292192#M38336 Vaibhav713 2025-12-27T13:41:56Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292240#M38344 <P>Hi,</P><P>You can check <A title="this thread" href="https://community.dynatrace.com/t5/Ask-Moderators/Forum-tip-changing-user-email-also-after-moving-to-another/m-p/283053" target="_blank" rel="noopener">this thread</A>.</P><P>Best regards</P> Mon, 29 Dec 2025 15:14:27 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292240#M38344 AntonPineiro 2025-12-29T15:14:27Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292247#M38347 <P>Hi&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/58682">@AntonPineiro</a>&nbsp;/ <a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/14877">@ChadTurner</a>&nbsp;,&nbsp;</P><DIV>This post refers to community certificates and badges. Will these be applicable to <A href="https://university.dynatrace.com/pages/38/partner-dashboard" target="_self">Dynatrace University</A></DIV><DIV>considering that my associate and partner sales certificates are linked to my previous organization’s email account?</DIV> Mon, 29 Dec 2025 17:01:07 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292247#M38347 Vaibhav713 2025-12-29T17:01:07Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292668#M38430 <P><SPAN>Hi&nbsp;</SPAN><A href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/99234" target="_blank" rel="noopener">@Vaibhav713</A><SPAN>&nbsp;.</SPAN><BR /><SPAN>This Community and Dynatrace University are 2 different systems.</SPAN><BR /><SPAN>I</SPAN><SPAN>&nbsp;noticed, that you already submitted a ticket to the University, which is the only way to transfer all your University credentials.</SPAN><BR /><SPAN>Hope they will get back to you shortly.</SPAN></P> Thu, 08 Jan 2026 11:40:44 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292668#M38430 AgataWlodarczyk 2026-01-08T11:40:44Z Re: Transfer my certificate to my new organisation mail which are under university.dynatrace.com https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292788#M38446 <P>I have the same problem and i submitted my ticket from 17 december and the problem is not solved till now and i have work to done and i need my certificate as soon as possible</P><P>&nbsp;</P> Sun, 11 Jan 2026 08:32:49 GMT https://community.dynatrace.com/t5/Open-Q-A/Transfer-my-certificate-to-my-new-organisation-mail-which-are/m-p/292788#M38446 Ahmed_Fouad 2026-01-11T08:32:49Z