topic Re: Place a endpoint from OTel in maintenance mode in Open Q&A

Place a endpoint from OTel in maintenance mode

Kenny_Gillette — Thu, 18 Dec 2025 07:31:34 GMT

Team,

Company has some OTel services. We would like to put certain OTel endpoints into maintenance mode. Has anybody done this before? If so, how?

Example:

Service ingest channels: Traces (Ingest)

If I open endpoint in a notebook, here is result,

FETCH spans
| filter `dt.entity.service` == "SERVICE-*****************"
| filter `endpoint.name` == "query.**********"

Thanks,

Re: Place a endpoint from OTel in maintenance mode

Kenny_Gillette — Tue, 23 Dec 2025 18:39:28 GMT

Anybody got ideas?

Re: Place a endpoint from OTel in maintenance mode

Kenny_Gillette — Tue, 23 Dec 2025 18:47:18 GMT

@AdrianaVillela ever done this?

Re: Place a endpoint from OTel in maintenance mode

lubrman — Mon, 05 Jan 2026 12:25:54 GMT

Hi @Kenny_Gillette
Since you’re able to identify which services are produced by which entry point, you can assign them a tag, and then I can create a management zone based on that tag.

Re: Place a endpoint from OTel in maintenance mode

Kenny_Gillette — Mon, 05 Jan 2026 13:28:58 GMT

Unless I am missing something, can't add tag to endpoints in services. Even requests in a service that has oneagent.

Re: Place a endpoint from OTel in maintenance mode

lubrman — Mon, 05 Jan 2026 13:38:33 GMT

Not on endpoints, but yes on services.

Re: Place a endpoint from OTel in maintenance mode

Kenny_Gillette — Mon, 05 Jan 2026 13:46:24 GMT

correct. I don't want the whole service in maintenance. I want the endpoint.

Re: Place a endpoint from OTel in maintenance mode

lubrman — Mon, 05 Jan 2026 13:57:47 GMT

Then please use tagging on SERVICE_METHOD.

Re: Place a endpoint from OTel in maintenance mode

lubrman — Mon, 05 Jan 2026 14:01:53 GMT

You can retrieve them via the API call entities/{entityId} for the services where SERVICE_METHOD_GROUP is present, and from there you can determine the corresponding SERVICE_METHOD values.

{ "entityId": "SERVICE_METHOD-1", "type": "SERVICE_METHOD", "displayName": "getBonus", "firstSeenTms": 1738679285054, "lastSeenTms": 1767585536630, "properties": { "detectedName": "getBonus"
},
"tags": [], "icon": { "primaryIconType": "services"
},
"fromRelationships": { "isServiceMethodOf": [ {
"id": "SERVICE_METHOD_GROUP-C", "type": "SERVICE_METHOD_GROUP"
}
]
}
}

Re: Place a endpoint from OTel in maintenance mode

michiel_otten — Mon, 05 Jan 2026 14:39:58 GMT

I'm not sure that this will work. In my experience it's not possible to tag service_methods and groups.

You also can't put a single endpoint in a management zone for the same reason as mentioned above. If you really want to exclude a single endpoint, you should / could focus on moving it to a different service via service detection.

You then move the endpoint out of the initial service and tag the newly created service. This enables you to put it in maintenance but of course moves it out of the performance of the initial Otel service.

KR.
Michiel

Re: Place a endpoint from OTel in maintenance mode

AdrianaVillela — Wed, 07 Jan 2026 15:27:37 GMT

@Kenny_Gillette sorry, never have.

Re: Place a endpoint from OTel in maintenance mode

Kenny_Gillette — Wed, 07 Jan 2026 15:40:50 GMT

thanks

Re: Place a endpoint from OTel in maintenance mode

lubrman — Thu, 08 Jan 2026 09:54:24 GMT

@Kenny_Gillette @michiel_otten

After that, there is no need to place anything into a management zone; it is sufficient to use the applied tag directly in maintenance.
{ "entityId": "SERVICE_METHOD-4", "type": "SERVICE_METHOD", "displayName": "get", "firstSeenTms": 1756994783618, "lastSeenTms": 1767860010808, "properties": { "detectedName": "getBannedClients"
},
"tags": [ {
"context": "CONTEXTLESS", "key": "Test", "stringRepresentation": "Test", "source": "User provided tags"
}
],
"icon": { "primaryIconType": "services"
},
"fromRelationships": { "isServiceMethodOf": [ {
"id": "SERVICE_METHOD_GROUP-C", "type": "SERVICE_METHOD_GROUP"
}
]
}
}