topic Re: Dynatrace detecting service name prepord but the service belongs to production in Open Q&A

Dynatrace detecting service name prepord but the service belongs to production

Jivan — Thu, 07 Mar 2024 08:56:10 GMT

The service is from production but the name is detected prepord.

Checked service naming rule

our development team checked from there side and server administrator too but no issue from there side

Please can i know how dynatrace detecting this name?

PacoPorro — Thu, 15 Feb 2024 07:47:30 GMT

Could you please check properties and tags WebServer Name?

You can see built-in service naming rules under Settings>Server-side service monitoring>Service naming rules

Jivan — Thu, 15 Feb 2024 08:11:11 GMT

Thank you for responding
here are properties of service and web server name is dmswebint-prepord. Is service name detected from web server name.

PacoPorro — Thu, 15 Feb 2024 08:19:37 GMT

Then you should check your apache conf files to find the webserver name

Jivan — Sat, 17 Feb 2024 18:24:44 GMT

Hi @PacoPorro I have checked apache conf file but i did not find anything in that file too.

PacoPorro — Mon, 19 Feb 2024 11:06:47 GMT

Keep in mind this webserver name is something captured from the Apache configuration, not created by Dynatrace.

apanoobee — Mon, 02 Feb 2026 11:48:23 GMT

Hi - I know this is an old post but have you found out a solution for this?