topic Re: Services Delivery Certification - Observability learning materials in Open Q&A

Services Delivery Certification - Observability learning materials

jiri_stefanek — Fri, 04 Aug 2023 09:11:35 GMT

Hi, I would like to ask if anyone could share some good materials or tips for the Services Delivery Certification - Observability exam. The only materials I found are in the form of videos on Dynatrace university.

Thank you

Re: Services Delivery Certification - Observability learning materials

Mohamed_Hamdy — Fri, 04 Aug 2023 12:33:22 GMT

Hello @jiri_stefanek,

As you've mentioned the only material is the available course on Dynatrace University, and actually, this is essential and you need to understand the content and watch it at least twice.

then you can focus on the following topics:

- Dynatrace Services Delivery Best practices across the project phases - Understand and memorize the below screenshot (this is the Observability mindmap, you can download it from Dynatrace University)

- Dynatrace Support Center homepage and the available options to navigate/access the needed section/resource
- Business Insights
- Extend monitoring using SDK and openKit overview
- Hands-on IOT training and ACE services purpose
- Host group, Network Zone
- Tagging and management zone
- User management and assigning Policies
- Process group detection rules and the available option
- Kubernetes Implementation options and best practices to apply management zone, host group, and naming.
- DDUs basics such as free tier and optimization
- Application health measurements and user actions, and user actions key performance metrics

Good Luck

Re: Services Delivery Certification - Observability learning materials

jiri_stefanek — Fri, 04 Aug 2023 12:40:23 GMT

Thanks @Mohamed_Hamdy for tips.

Re: Services Delivery Certification - Observability learning materials

Romanenkov_Al3x — Sat, 12 Aug 2023 15:15:02 GMT

Thanks for sharing.

Re: Services Delivery Certification - Observability learning materials

Damian_G — Wed, 20 Aug 2025 11:43:36 GMT

Hi @Mohamed_Hamdy ,

Do you know if the course course on Dynatrace University is still available? I can't find it anywhere.

Thank you.

Re: Services Delivery Certification - Observability learning materials

prasad_arugonda — Wed, 20 Aug 2025 11:51:34 GMT

Hi @Damian_G

are you referring to these?

Services Delivery Certification - Observability: https://learn.university.dynatrace.com/certification/35576
Services Delivery Certification - SaaS Upgrade: https://learn.university.dynatrace.com/certification/42509

Re: Services Delivery Certification - Observability learning materials

Damian_G — Wed, 20 Aug 2025 11:57:29 GMT

I'm referring to the course "Services Delivery Certification - Observability", which were previously available to prepare that certification.

Re: Services Delivery Certification - Observability learning materials

Mohamed_Hamdy — Wed, 20 Aug 2025 12:01:48 GMT

Hi @Damian_G ,

Classic Observability remains available (see @prasad_arugonda link), but the suggested route is the Advanced Observability Specialist Certification

Re: Services Delivery Certification - Observability learning materials

julian_farias — Mon, 01 Sep 2025 20:42:19 GMT

Hello Mohamed, Let me see if I understood correctly. So, with the material from this "Dynatrace Advanced Observability Specialist Certification Preparation" course, I could prepare for the "Services Delivery Certification - Observability" certification?

Re: Services Delivery Certification - Observability learning materials

Mohamed_Hamdy — Tue, 02 Sep 2025 11:56:00 GMT

Hello @julian_farias , unfortunately no, the “Dynatrace Advanced Observability Specialist Certification Preparation” course is for the new “Dynatrace Advanced Observability Specialist Certification.”

Re: Services Delivery Certification - Observability learning materials

julian_farias — Tue, 02 Sep 2025 13:13:15 GMT

Ok, thanks Mohamed

Re: Services Delivery Certification - Observability learning materials

Sisapy09 — Tue, 09 Dec 2025 18:53:15 GMT

is there any course available in university for "Services Delivery Certification" . can someone please share the links, exam pattern and some guidance.

Re: Services Delivery Certification - Observability learning materials

julian_farias — Tue, 09 Dec 2025 19:16:32 GMT

Hi, I found these two, maybe they'll be helpful, or maybe I misunderstood.
Dynatrace for Service Delivery Practitioners - Dynatrace University

Dynatrace for Service Delivery Management - Dynatrace University

Good luck.

Re: Services Delivery Certification - Observability learning materials

Sisapy09 — Wed, 10 Dec 2025 10:26:19 GMT

Hi, not these courses. i am looking for below exam

https://learn.university.dynatrace.com/certification/35576