topic Re: Problem comments via DQL in Open Q&A

Problem comments via DQL

Maheedhar_T — Wed, 08 Apr 2026 07:39:38 GMT

Hi All,
I've seen that in latest SaaS release, it was mentioned that problem comments can now be queried via DQL, I've been trying to find the field name through which comments can be accessed but found nothing relevant, also, strangely there's no documentation around this.!
Can someone let me know if this update is pushed or it's just in the release note but not out yet?

Release notes reference: https://docs.dynatrace.com/docs/shortlink/release-notes-saas-sprint-335#problem-comments-for-collaborative-remediation

Re: Problem comments via DQL

MaximilianoML — Mon, 06 Apr 2026 08:19:17 GMT

Hello @Maheedhar_T

I did a reverse engineer to found the exactly query in the Problems App:

It's the same field name as to the automations, as says in the documentation:

Integrate with automated processes: Deployment pipelines and other automated systems can programmatically attach annotation events to problems using the CUSTOM_ANNOTATION event type, reliably linking post-mortem information to the incident.

Unfortunately, I didn't found more info 😀

Re: Problem comments via DQL

Maheedhar_T — Mon, 06 Apr 2026 10:58:12 GMT

Hi @MaximilianoML ,
Many thanks.!
Any idea if they'd work only on comments added via new problems app ?
We have a system where comments are posted using problems api I can't see any of them though through this

Re: Problem comments via DQL

MaximilianoML — Mon, 06 Apr 2026 11:00:50 GMT

I really don't know, but I hope so!

Re: Problem comments via DQL

wolfgang_beer — Tue, 07 Apr 2026 14:34:45 GMT

Hi,

Here is the documentation:

https://docs.dynatrace.com/docs/shortlink/dynatrace-intelligence-problems-app#comment-annotate

Best greetings,

Wolfgang