Agent installation on AIX fails

andre_vdveen — Wed, 13 May 2026 09:08:54 GMT

Hi,

Customer installed the OneAgent on an AIX host without any issues.
Then copied the installer to another AIX host and runs into an issue:

2026-05-12 08:43:33 UTC [INFO] Determining begin of tar archive...
2026-05-12 08:43:34 UTC [INFO] tarBegin=5232 tarEnd=1786994
2026-05-12 08:43:34 UTC [INFO] tarLength=1781762
2026-05-12 08:43:35 UTC [INFO] Unpacking. This may take a while...
/opt/dynatrace/oneagent/xzdec: /opt/dynatrace/oneagent/Dynatrace-OneAgent.tar.xz: There is not enough memory available now.
tar: Unexpected end-of-file while reading from the storage media.
2026-05-12 08:43:35 UTC [ERROR] Decompression with /opt/dynatrace/oneagent/xzdec failed. Installation aborted. Possible root cause:
2026-05-12 08:43:35 UTC [ERROR] * insufficient disk space
2026-05-12 08:43:35 UTC [ERROR] * installer file is corrupted
2026-05-12 08:43:35 UTC [ERROR] * there is not enough memory available to unpack the installer
2026-05-12 08:43:35 UTC [ERROR] * antivirus software blocks /opt/dynatrace/oneagent/xzdec execution

Anyone seen this before, or has any ideas what could cause this?
They confirmed there is enough disk space and memory, the installer file is not corrupted (they redownloaded a fresh copy) and there's no anti-virus on the host...

Re: Agent installation on AIX fails

dannemca — Wed, 13 May 2026 14:02:47 GMT

@andre_vdveen what is the OS version for this one failing?

One of my clients are facing the exactly same issue, and support mentioned about the OS version, which is still not supported. AIX VIOS 4.1.2

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Agent installation on AIX fails

Re: Agent installation on AIX fails