setting full stack on CTC servers is creating an error

joachimroshan — Mon, 13 Jul 2026 08:15:51 GMT

We have a need for ctc servers to be in full stack to test out our monitoring however when trying to set some of them to full stack we get the following error

initial research indicates that there is a problem with the oneagentctl.exe file , indeed on the servers with the problem it appears to have been "updated" today but has a file size of 0 bytes

D:\Dynatrace\OneAgent\agent\tools>dir D:\Dynatrace\OneAgent\agent\tools\oneagentctl.exe Volume in drive D is Support Volume Serial Number is 0C29-76E6

Directory of D:\Dynatrace\OneAgent\agent\tools

08/07/2026 16:34 0 oneagentctl.exe

Can you please urgently advise how we reinstall this missing exe/dynatrace

Re: setting full stack on CTC servers is creating an error

AntonPineiro — Mon, 13 Jul 2026 10:07:07 GMT

Hi,

I would suggest opening a support ticket.

Best regards

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setting full stack on CTC servers is creating an error

Re: setting full stack on CTC servers is creating an error