topic Re: 404 Error When Creating a Mobile Application on SaaS Tenants in Open Q&A

404 Error When Creating a Mobile Application on SaaS Tenants

DanielS — Mon, 27 Jul 2026 18:21:26 GMT

Hello everyone,

I'm trying to create a mobile application across several SaaS tenants, but I consistently receive a 404 error during the creation process.

Can anyone confirm whether you're experiencing the same issue, or if it's working normally on your tenants?

Thanks in advance!

Re: 404 Error When Creating a Mobile Application on SaaS Tenants

sujit_k_singh — Mon, 27 Jul 2026 22:50:21 GMT

Hi @DanielS

I can reproduce the 404 when clicking Create mobile app from the classic Applications page.

However, mobile monitoring doesn't appear to be removed. In the new Frontend Monitoring experience, clicking New frontend allows selecting either Web or Mobile, and the mobile application creation wizard opens correctly.

It looks like the legacy Create mobile app action is pointing to an outdated route and returning a 404, while the functionality itself has been moved to the new Frontend experience.

Can anyone from Dynatrace confirm whether this is an expected transition to the new Frontend workflow or a UI defect?

Thanks,

Sujit

Re: 404 Error When Creating a Mobile Application on SaaS Tenants

DanielS — Tue, 28 Jul 2026 13:56:38 GMT

Thanks Sujit, I'm going to report this as a bug. Tenants without DPS cannot use the new app.