topic Re: IPs not available for unmonitored hosts in Open Q&A

IPs not available for unmonitored hosts

elenaperez — Tue, 28 Jul 2026 08:41:30 GMT

Hi team,

Why in some cases we see the IPs from unknown hosts but in others we don't. Why do we not see it in this case?

Shouldn't we see it in all cases?

Thanks in advance!

Re: IPs not available for unmonitored hosts

dylan_taelemans — Tue, 28 Jul 2026 09:22:06 GMT

Could you scroll down a bit to show tab with client IP's

Also, depending on your privacy settings, this can result in different values being returned.

For example, with the following configuration, every IP address will be truncated to a /24 subnet, meaning the last part of the IP will always be returned as 0.

Re: IPs not available for unmonitored hosts

elenaperez — Tue, 28 Jul 2026 11:09:52 GMT

There is nothing in Client IPs

And this is disabled