Outbound calls in Services app : no grouping of URLs ?

DavidFT — Thu, 24 Sep 2026 12:37:10 GMT

Hello,

I tried to figure out how the "Outbound calls" tab in the Services app works. Specifically, I don't understand why there are so many lines whereas the endpoint on the called side is well configured.

Example :

On the called side, here is the endpoint :

Moreover, on the caller side the request rate is 5120/min for each line, which is of course wrong since it's 1 or 2 in total for each line.

Hence the following questions :

Why isn't there a grouping in Outbound calls similar to the one in Endpoint section of the called service ?
Where does the request rate come from ?
Why is the column "Called service" often (but not always !) empty ?

topic Outbound calls in Services app : no grouping of URLs ? in Open Q&A

Outbound calls in Services app : no grouping of URLs ?