topic Re: Dynatrace OneAgent Installation with sudo permission in Open Q&A

Dynatrace OneAgent Installation with sudo permission

muthukumar_peri — Tue, 26 Jun 2018 10:31:32 GMT

Hi,

I'm trying to install Dynatrace OneAgent in one of my Linux servers with the application user (with sudo). The installation is failing due to lack of root privileges. I have checked the Dynatrace documentation in the below link,

https://www.dynatrace.com/support/help/installatio...

I couldn't find what exact sudo permission we need to have, can anyone help me with the sudo permission level for an app user to install oneagent?

Regards

Muthu

Re: Dynatrace OneAgent Installation with sudo permission

mo_kamareddine — Tue, 26 Jun 2018 12:10:34 GMT

Hi Muthu

As seen in the image attached the highlighted step needs to be installed with root rights, you can do this by simply adding 'sudo' in front of the provided script.

Best Regards,

Re: Dynatrace OneAgent Installation with sudo permission

muthukumar_peri — Tue, 26 Jun 2018 12:24:16 GMT

Thanks, Mo.

I'm already doing in that way, the problem is the user which I'm using to install oneagent is not having sudo privileges.

Regards,

Muthu

Re: Dynatrace OneAgent Installation with sudo permission

mo_kamareddine — Tue, 26 Jun 2018 12:33:10 GMT

Hi Muthu,

I just noticed my mistake, the application user you are currently using to install the one agent does it have the same rights of a root/admin user within that linux server? (for example the uid
== 0)

Regards,

Re: Dynatrace OneAgent Installation with sudo permission

Tomasz_Gajger — Tue, 26 Jun 2018 12:35:49 GMT

Hi @Muthukumar P.,

In this case the user must have sudo privileges, as the installation requires to be launched as a root, i.e. it checks whether uid == 0. It is not possible to execute Linux full-stack installer without providing it with root access.

Regards,
Tomasz

Re: Dynatrace OneAgent Installation with sudo permission

muthukumar_peri — Tue, 26 Jun 2018 14:01:13 GMT

Thanks, Tomasz.

Re: Dynatrace OneAgent Installation with sudo permission

muthukumar_peri — Tue, 26 Jun 2018 14:01:26 GMT

Thanks, Mo.

Re: Dynatrace OneAgent Installation with sudo permission

mo_kamareddine — Wed, 27 Jun 2018 11:19:25 GMT

Hi Muthu,

Just confirming you were able to resolve the issue?

Regards,

Re: Dynatrace OneAgent Installation with sudo permission

muthukumar_peri — Wed, 27 Jun 2018 16:03:30 GMT

Hi Mo,

Yes, I have installed oneagent with root privileges.

Thanks,

Muthu