topic Re: Delete Custom Service name in Open Q&A

Delete Custom Service name

ajdimanuel — Thu, 01 Sep 2022 09:56:39 GMT

Hi,

we have updated some auto-detected "Service Names". The thing is that, currently we need to remove this Custom name but we don't find out where to do it.

Do you know how to remove these custom rules?

Thanks.

Alberto

Re: Delete Custom Service name

mo_kamareddine — Tue, 10 Jul 2018 08:27:02 GMT

Hi Alberto,

If you are trying to delete custom service naming rules then it can be done in the global settings under server-side monitoring. Please see the attached screenshot.

Also if you edit the service names manually, removing the manually entered name restores the default service name.

Hope this help!

Regards,

Re: Delete Custom Service name

ajdimanuel — Tue, 10 Jul 2018 08:49:13 GMT

Hi,

unfortunately when you edit a Service and update the Service Name, no Service Name Rule is created in Settings - Service Name rules section, so if you need to remove the custom service name, you cannot.

Alberto.

Re: Delete Custom Service name

rastislav_danis — Tue, 10 Jul 2018 10:18:53 GMT

if you manually edited service name, just delete this custom name and service name reverts to default

Re: Delete Custom Service name

mo_kamareddine — Tue, 10 Jul 2018 13:12:14 GMT

Hi Alberto,

Were you able to remove the custom name?

Thanks,

Re: Delete Custom Service name

ajdimanuel — Thu, 12 Jul 2018 07:44:21 GMT

Hi,

yes, it worked!! thanks for your help.

Alberto.