topic Re: License is already used or no longer valid for installation. ??? in Open Q&A

License is already used or no longer valid for installation. ???

hzeballos — Sat, 25 Aug 2018 15:05:59 GMT

Good morning,

I have installed Dynatrace server, but something has gone wrong.

When you uninstall it and reinstall it, you are sending me the following message:

License is already used or no longer valid for installation.

This is obviously because you already install the product with this license. How could I disassociate the license to redo my installation correctly?

Thanks in advance.

Re: License is already used or no longer valid for installation. ???

Julius_Loman — Sat, 25 Aug 2018 17:26:30 GMT

Open a support ticket. Support will invalidate your previous installation and open the license for new installation.

Re: License is already used or no longer valid for installation. ???

Radoslaw_Szulgo — Mon, 27 Aug 2018 09:05:53 GMT

To release your license from the cluster and reuse you need to uninstall that with a parameter '--unregister'. If you have already uninstalled, support can help you to bring your license available.

see :

https://www.dynatrace.com/support/help/deploy-dyna...

Re: License is already used or no longer valid for installation. ???

hzeballos — Wed, 29 Aug 2018 12:18:01 GMT

Thank you all.

Re: License is already used or no longer valid for installation. ???

ali_basharat — Wed, 11 Dec 2019 11:26:41 GMT

You can also open the live chat with DynatraceOne to get a faster response.