topic Re: OneAgent network outage in Open Q&A

OneAgent network outage

DavorinKrivak — Wed, 10 May 2017 13:37:30 GMT

Hi all,

Was wondering what happens when the host on which OneAgent is deployed has a network outage. Let's say we had a 10 min outage of network communication.

Does OneAgent cache data locally? Will we get data from the time of the network outage?

I've searched the docs and the forums, but haven't been successful in finding an answer.

Thanks,
Davorin

Re: OneAgent network outage

pawel_brzoska — Wed, 28 Jun 2017 15:09:05 GMT

yes, network outages will not create gaps in data. all metrics will be updated after the connection is back online.

Re: OneAgent network outage

shaohui_li — Fri, 11 Aug 2017 14:19:31 GMT

What's the default location to store the cached data and how large the data capacity to cache?

And How long the OneAgent data local cached synchronize to Server?

Re: OneAgent network outage

shaohui_li — Wed, 16 Aug 2017 07:54:12 GMT

Nearly 2 weeks passed, the monitored gap still existed here, so, what's the reason for OneAgent didn't upload cached data when Managed Server fail.

Re: OneAgent network outage

pawel_brzoska — Thu, 17 Aug 2017 07:07:33 GMT

If the whole server failed, the agent was not working either most likely, so for obvious reasons there will be no metrics collected during that time.we are talking ahere about the situation when server and its agent is up and running but there's no connection from agent to the collector (security gateway).

Re: OneAgent network outage

shaohui_li — Fri, 18 Aug 2017 03:33:34 GMT

The OneAgent is still running when server failed, but the duration nearly 2 days, and then server restarted. OneAgent reconnect to Server, but local cache day wasn't showed in the 2 days duration.