Monitoring infra processes

henk_stobbe — Tue, 20 Jun 2017 10:18:01 GMT

Is it possible to make infra like network processen visable, or are these made invisible on perpose?

NTP, DNS, SMTP, AD (LDAP)

KR Henk

Re: Monitoring infra processes

Lukasz_Wrona — Tue, 20 Jun 2017 17:35:30 GMT

Hi.

One of main
goals in Dynatrace is to provide a clear and easy to read through information,
rather than flood user with data. Because of that processes are grouped into process
groups and not all process groups are visible on the UI.

Windows
services, which are run under or started by svchost.exe (which is the case for
most infrastructure services) are grouped into a special process group, called
Windows System. It is not visible on the main host screen, but you should see
it if you click the ‘All processes’ button.

Please note
that there are exceptions from the above rule. For some selected processes,
like IIS for example, we report them separately. However, it is not currently
possible to configure which processes are added to Windows System group.

For other processes
standard monitoring rules apply – most related in this scenario is the fact,
that process groups which have open TCP ports will be visible.

This leaves
us with processes that are not part of Windows System group and do not
communicate over TCP. This is a case for example for NTP server (which uses
UDP). If you want to display such groups, please go to Settings -> Process
group detection -> Custom process group detection rules. There, you may
configure reporting of specific process groups for example by setting the executable
name (ntpd.exe in this case).

I hope
above information helps. Please do not hesitate to contact us, if you would
like some further clarifications.

Best
regards,

Lukasz

Re: Monitoring infra processes

henk_stobbe — Tue, 20 Jun 2017 19:05:36 GMT

Lukasz,

Your answer makes me very happy, (the thumbs up icon does not work sorry)

Thx Henk

Re: Monitoring infra processes

florian_ortner — Mon, 03 Jul 2017 15:42:41 GMT

+1 works here 🙂

Re: Monitoring infra processes

pradeep_kottap1 — Wed, 07 Oct 2020 10:28:16 GMT

Hi Lukasz,

Thanks for sharing the information.

i tried it from my environment, but it is not working.

i have created custom detection rule for ntpd.service

Thanks,

Pradeep

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Monitoring infra processes

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