topic Re: request from unmonitored host in Open Q&A

request from unmonitored host

henk_stobbe — Mon, 30 Mar 2020 20:08:16 GMT

Hello,

When does dynatrace use "from unmonitored host", is that only for web serice and not web request service?

KR Henk

Re: request from unmonitored host

GabrielPrioli — Mon, 30 Mar 2020 20:14:37 GMT

Hi Henk, from the docs https://www.dynatrace.com/support/help/shortlink/services-usage

Calls to unmonitored hosts: These represent calls that resolve to a private (internal) IP address and are usually under the responsibility of your organization. Therefore dedicated monitoring of these dependencies with OneAgent, or via Custom device monitoring, is recommended to gain visibility into these parts of your environment.

So it does not depend on the type of service.

Re: request from unmonitored host

henk_stobbe — Mon, 30 Mar 2020 20:40:09 GMT

Hello Gabriël,

Thx for your answer, but I meant "from",

KR Henk

Re: request from unmonitored host

waikeat_chan — Tue, 31 Mar 2020 13:29:57 GMT

It SEEMS LIKE (from our experience thus far), Dynatrace did detected calls TO Unmonitored Host, but not calls FROM Unmonitored Host.

Re: request from unmonitored host

henk_stobbe — Tue, 31 Mar 2020 13:41:58 GMT

Hello WaiKeat,

This can be found in the backtrace of a service,

So I it is what it says, calls from a unmonitored host,

KR Henk

Re: request from unmonitored host

GabrielPrioli — Tue, 31 Mar 2020 14:13:01 GMT

Okay, I see what you mean now. It does work for Web Request services as well. See the example below.

Re: request from unmonitored host

ChadTurner — Tue, 31 Mar 2020 14:46:22 GMT

You can view requests to unmonitored hosts as well as external services since the Oneagent lives on your host. Lets say your Server.... Server 1 has a oneagent and reaches out to a 3rd party banking app called Banker. You will see the request being generated from Server 1 to Banker. You should also be able to see incoming requests too, bu that information will be limited.

Re: request from unmonitored host

henk_stobbe — Tue, 31 Mar 2020 16:18:19 GMT

Hi Gabriel,

I think this applies for to and from both,

KR Henk