topic Re: Why are we not getting Throughput, IOPS and latency metrics for a storage volume? in Open Q&A https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110937#M7464 <P>So, you mean that I have to set permissions for counters for Dynatrace user "dtuser"?</P><BR /> Thu, 27 Dec 2018 00:29:55 GMT alejandro_herna 2018-12-27T00:29:55Z Why are we not getting Throughput, IOPS and latency metrics for a storage volume? https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110935#M7462 <P>We have succesfully installed OneAgent on Windows Server 2008 but we are not getting Throughput, IOPS and latency metrics for a storage volume as you can see in the attached image, Why? what do we need to do to get those metrics for the storage volume?<BR /></P><P><IMG src="https://community.dynatrace.com/legacyfs/online/19270-1.jpg" /></P><BR /> Wed, 26 Dec 2018 22:11:19 GMT https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110935#M7462 alejandro_herna 2018-12-26T22:11:19Z Re: Why are we not getting Throughput, IOPS and latency metrics for a storage volume? https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110936#M7463 <P>Dynatrace is creating user during installation, it has to have permissions to all performance counters on OS level.</P><P>Sebastian</P><BR /> Wed, 26 Dec 2018 23:01:07 GMT https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110936#M7463 skrystosik 2018-12-26T23:01:07Z Re: Why are we not getting Throughput, IOPS and latency metrics for a storage volume? https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110937#M7464 <P>So, you mean that I have to set permissions for counters for Dynatrace user "dtuser"?</P><BR /> Thu, 27 Dec 2018 00:29:55 GMT https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110937#M7464 alejandro_herna 2018-12-27T00:29:55Z Re: Why are we not getting Throughput, IOPS and latency metrics for a storage volume? https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110938#M7465 <P>Dynatrace is reading such metrics only mostly from windows perfomence counters. So this is only idea I have <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><BR /> Thu, 27 Dec 2018 08:06:50 GMT https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110938#M7465 skrystosik 2018-12-27T08:06:50Z Re: Why are we not getting Throughput, IOPS and latency metrics for a storage volume? https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110939#M7466 <P>Hi Alejandro,</P><P>dtuser is added to "Performance Monitor users" group during the installation, this should allow OneAgent to read data from performance counters.</P><P>Missing data may have several root causes, not necessarily related to permissions, although this is one of the possibilities. I'd recommend that you open a support ticket so that we can follow up with a proper investigation.</P><P>Regards,<BR />Tomasz</P><BR /> Thu, 27 Dec 2018 08:16:07 GMT https://community.dynatrace.com/t5/Open-Q-A/Why-are-we-not-getting-Throughput-IOPS-and-latency-metrics-for-a/m-p/110939#M7466 Tomasz_Gajger 2018-12-27T08:16:07Z