topic Re: fine tuning app apdex settings in Open Q&A

Fine-tuning Apdex settings

imoskovko1 — Fri, 24 Mar 2023 10:46:40 GMT

Hello

Is there a way to tune APDEX Satisfactory, Tolerable, and Frustrating thresholds individualy? Not just base Satisfactory performance one.

Our application vendor has its own thresholds recomendations and we have to to use them:

UI operation performance requirements :

0 to 2 sec - acceptable/comfort response

2.01 to 5 sec - non comfort response

5.01 sec and more - unacceptable response

Thanks!

Regards,

Igor

Re: Fine-tuning Apdex settings

nj_njoku — Mon, 16 Oct 2023 16:55:10 GMT

Hi Igor,

Unfortunately, this is not possible presently.

The frustrating performance is always = (the satisfactory performance X 4) so for example if you selected 3 seconds for the satisfactory performance, the frustrating performance will be greater than 12 and the tolerable will be be between 3 and 12. You can create a request for enhancement in the Product Ideas forum here for more flexibility to choose your own numbers.

Hope This Helps

Re: fine tuning app apdex settings

imoskovko1 — Wed, 23 Jan 2019 15:02:44 GMT

Thanks you for answer!

Is it "frustrating performance is always = (the satisfactory performance X 4)" recomended by APDEX specification or just current good assumption?

I will submit ER later.

Regards,

Igor

Re: fine tuning app apdex settings

nj_njoku — Thu, 24 Jan 2019 04:25:24 GMT

Hi Igor,

This is always how it is calculated. It is the same feature as in AppMon explained here

Thanks

Re: fine tuning app apdex settings

imoskovko1 — Thu, 24 Jan 2019 04:34:40 GMT

I am unable to post at suggested forum 😞

Then selecting "Select a forum for your question:" there is no such choice like "...Dynatrace Product Ideas...". Strange ...

Re: fine tuning app apdex settings

nj_njoku — Mon, 16 Oct 2023 14:50:46 GMT

Hi Igor,

Go to the link below

https://community.dynatrace.com/spaces/483/view.html

At the top right of the page by your profile, you will see "Post an Idea". Click on that to create your enhancement request.

Thanks

Re: fine tuning app apdex settings

imoskovko1 — Mon, 16 Oct 2023 14:50:42 GMT

Done

https://community.dynatrace.com/spaces/483/dynatrace-product-ideas/idea/216204/saas-managed-fine-tune-applicatiin-apdex-threshold.html

Thank you NJ!

Re: fine tuning app apdex settings

pahofmann — Tue, 16 Jan 2024 14:18:13 GMT

It's an APDEX specification. You can read more about the APDEX here.

Re: fine tuning app apdex settings

imoskovko1 — Thu, 24 Jan 2019 19:35:07 GMT

But why 4? Who is invented 4 or justified it? I have not found answer so far and truing to understand to be prepared for customer facing talk.

Is it reasonable good asumption or result of hard scientific research?

I have spent some time reding apdex.org ApdexTechnicalSpecificationV11_000.pdf and did not found the answer. It just recomended and came out of blue. Strange. Need to understand reasons ... otherwise can not sleep well.

Re: fine tuning app apdex settings

imoskovko1 — Mon, 16 Oct 2023 14:49:24 GMT

This question is answered here

https://community.dynatrace.com/questions/216339/apdex-formula-question-why-4t-for-frastrated.html