topic Re: Does Dynatrace support monitoring AXway API gateway? in Open Q&A

Does Dynatrace support monitoring AXway API gateway?

vinson_tan — Thu, 21 Dec 2023 12:45:30 GMT

I was searching through the forums on Axway API gateway and it seems that AppMon does not support instrumenting this API gateway due to the servlet engine it uses. Right now, I am assuming Dynatrace will have the similar issue. But I was wondering whether if we can use Dynatrace just to monitor all the web services calls in and out from the API gateway without the code details? I know from process connection dashboard we can see the various callees and callers services but we could not measure the response time and failure rate of each of these services other than those we can OneAgent installed. Anyone has tested out dynatrace with Axway API gateway?

Re: Does Dynatrace support monitoring AXway API gateway?

chris_geebelen — Mon, 31 Jul 2017 10:17:17 GMT

Hi Vinson,

Maybe defining a custom service based on a method can be off help here?

Go to settings - server side service monitoring - custom services.

Chris

Re: Does Dynatrace support monitoring AXway API gateway?

vinson_tan — Mon, 31 Jul 2017 23:33:26 GMT

I plan to do that but I would still need to disable the servlet sensor pack to avoid the agent crashing the app.

Re: Does Dynatrace support monitoring AXway API gateway?

harald_berger — Tue, 01 Aug 2017 05:13:25 GMT

Hi,

The servlet sensor and the UEM sensor in Dynatrace is also capable of capturing http headers, so it suffers from the same problems like AppMon. It is not a problem of our products, but of the instrumented servlet container, violating the servlet spec.

Best

Harry

Re: Does Dynatrace support monitoring AXway API gateway?

Mike_L — Wed, 24 Jan 2018 14:50:27 GMT

Using custom services and request attributes (found by decompiling the code) it was possible to get insight into things like the URL and the response code. Reach out to me if you're interested in the details.

Re: Does Dynatrace support monitoring AXway API gateway?

vinson_tan — Thu, 25 Jan 2018 00:17:50 GMT

Michael, would appreciate if you can share the custom service detection rules and the request attributes to captured. I am going into a POC on AXway API gateway by end of this month. BTW, with this custom service detection rules, did you manage to see the serviceflow showing from API GW all the way to any backend services? I assumed the dynatrace http headers will still flow through to backend as long as the backend calls from API GW is standard web services calls. Another area I am not pretty sure is the RUM.