topic Re: ActiveGate plugin module service in Extensions

ActiveGate plugin module service

Babar_Qayyum — Mon, 18 Nov 2019 06:02:47 GMT

Dear All,

According to the documentation "ActiveGate version 1.175+ has the plugin module installed by default." Our current ActiveGate version is 1.177.

After successful installation, you should see two running services:

Dynatrace Gateway responsible for running ActiveGate
Dynatrace Remote Plugin Module responsible for running ActiveGate plugin module

I can see only the following running services on the ActiveGate.

dynatraceautoupdater.service loaded active running Dynatrace ActiveGate AutoUpdater service

dynatracegateway.service loaded active running Dynatrace ActiveGate service

It means from 1.175+ version there will be no Dynatrace Remote Plugin Module service.

Regards,

Babar

Re: ActiveGate plugin module service

skrystosik — Mon, 18 Nov 2019 07:33:18 GMT

When you go to Deployment Status => ActiveGates, do you see there information that plugin module is installed and active?

Sebastian

Re: ActiveGate plugin module service

Babar_Qayyum — Mon, 18 Nov 2019 11:37:41 GMT

Hello @sebastian k.

Please find the following information from one of the EA.

Regards,

Babar

Re: ActiveGate plugin module service

marco_mannucci1 — Mon, 18 Nov 2019 14:18:17 GMT

It is possible the process is not using enough resource to register if you have not deployed any plugins....

Re: ActiveGate plugin module service

Babar_Qayyum — Tue, 19 Nov 2019 10:54:48 GMT

Hello @sebastian k. and @Marco M.

Documentation is not updated on the source, but the following information is under the IBM MQ link:

remotepluginmodule.service loaded active running Dynatrace Remote Plugin Module

Regards,

Babar

Re: ActiveGate plugin module service

skrystosik — Tue, 19 Nov 2019 11:37:17 GMT

So it should be fine

Re: ActiveGate plugin module service

Yosi_Neuman — Sun, 01 Dec 2019 15:43:54 GMT

Hi guys

1. Updating AG 171 without remote plugin to 179 didn't added the remote plugin service - How can we add the service now?

2. The same upgrade (171 --> 179) on different AG with remote plugin service installed finished OK and the remote plugin service is running but on the UI its says that the plugin is inactive, is that a bug?.

Yos

Re: ActiveGate plugin module service

larry_roberts — Wed, 04 Dec 2019 22:19:49 GMT

I think you can issue the command...

systemctl status remotepluginmodule

I am not 100% sure on that though. I only use the...

systemctl restart remotepluginmodule

Keep in mind too that it will require root or the ability to sudo.