topic Re: Who recognizes below DB2 extension error in Extensions

Who recognizes below DB2 extension error

henk_stobbe — Fri, 28 Jan 2022 17:13:37 GMT

It is a DB2 extension running on an activeGate version 225

In characters:

Configuration error(Could not start JVM: java.lang.UnsatisfiedLinkError: Native Library /opt/dynatrace/remotepluginmodule/plugin_deployment/custom.remote.python.db2/_jpype.cpython-36m-x86_64-linux-gnu.so already loaded in another classloader)

KR Henk

Re: Who recognizes below DB2 extension error

henk_stobbe — Mon, 31 Jan 2022 12:45:23 GMT

Hello,

Just heard from support, it seems to be a known issue. No fix yet!

KR Henk

Re: Who recognizes below DB2 extension error

dannemca — Tue, 01 Feb 2022 20:59:06 GMT

@henk_stobbe any luck on this? Also facing the same on my env, and literally zero changes happened on our side, it was just working fine one day, then boom, same error.

Re: Who recognizes below DB2 extension error

henk_stobbe — Thu, 03 Feb 2022 09:23:21 GMT

Hello Dannemca,

No sorry still waiting on Dynatrace for a Fix, I will update this ticked as soon as I get an answer,

KR Henk

Re: Who recognizes below DB2 extension error

henk_stobbe — Fri, 11 Feb 2022 15:16:05 GMT

Hello, today we have received the fix! (not available on the hub yet)

Next week we will install!

Re: Who recognizes below DB2 extension error

AntonioSousa — Fri, 11 Feb 2022 15:54:57 GMT

I believe it might be related to installing an extension that has been compiled for the new 3.8 python environment, but installing it on your activate 1.225 version, right?

Re: Who recognizes below DB2 extension error

Mike_L — Fri, 11 Feb 2022 16:08:34 GMT

It is not related to that. It was related to one of the libraries used by the extension not being stable when multithreading.
The extension has been rewritten from scratch to connect to the database in a different method. We are currently sending it out to customers having the issue.

Re: Who recognizes below DB2 extension error

dannemca — Fri, 11 Feb 2022 16:21:24 GMT

Have you tested already?

We did some tests on our lab tenant, but facing some other odd behavior, all endpoints showing as OK status, even for those which has connection issues.

Re: Who recognizes below DB2 extension error

Mike_L — Fri, 11 Feb 2022 16:31:41 GMT

That is to be expected. In those cases you need to look at the log files.

Re: Who recognizes below DB2 extension error

dannemca — Fri, 11 Feb 2022 17:32:25 GMT

hmm, we should not expect see OK status when things are not OK. If there are connection issues, we should see Configuration Error as before. Then we go for logs.

Re: Who recognizes below DB2 extension error

Mike_L — Fri, 11 Feb 2022 19:20:16 GMT

If the DB2 instance is down, and we raise a configuration error, there will be no alert raised by Dynatrace. Due to this we need to set it to OK even if no connection can be made.

Mike

Re: Who recognizes below DB2 extension error

dannemca — Mon, 14 Feb 2022 19:08:14 GMT

That makes sense!! Thanks!

Re: Who recognizes below DB2 extension error

dannemca — Tue, 01 Mar 2022 13:04:59 GMT

@henk_stobbe , question to you. How's you experience with the Extension after the update?

Does your DB2s keep connected normally? How many endpoints you currently have per AG today?

Thanks