topic Re: Synthetic Monitoring Port Extension in Extensions

Synthetic Monitoring Port Extension

tnoonan — Fri, 12 May 2023 11:41:15 GMT

Why is it that the Synthetic Monitoring Extension has the option to perform a test using "UDP" protocol in the user interface when only to find out, through support (all day long), that UDP will not work out of the box? And then the only guidance to modify is through a paid engagement with the extensions team.

Re: Synthetic Monitoring Port Extension

Mike_L — Wed, 18 Jan 2023 08:28:25 GMT

Can you send on the support ticket? We’ve got customers using it without any services intervention.

Re: Synthetic Monitoring Port Extension

tnoonan — Wed, 18 Jan 2023 11:58:25 GMT

Conversation #122683

Re: Synthetic Monitoring Port Extension

Mike_L — Wed, 18 Jan 2023 12:17:36 GMT

Thanks, I'll talk it over with the people that handled the ticket as their information is outdated. They based it off a discussion of mine from 2 years ago when we did not support UDP.

Re: Synthetic Monitoring Port Extension

tnoonan — Wed, 18 Jan 2023 15:08:41 GMT

Thank you, Mike.

After reviewing the thread and the supporting images, why do you think the UDP request would be timing out? I can hit the endpoint/port from the activegate using ncat.

Re: Synthetic Monitoring Port Extension

Mike_L — Wed, 18 Jan 2023 16:06:38 GMT

Can you drop the ncat command/response?

This is the python code we're executing for synthetic UDP requests:

import socket sock = socket.socket(socket.AF_INET, socket.SOCK_DGRAM) sock.setsockopt(socket.SOL_SOCKET, socket.SO_REUSEADDR, 1) sock.settimeout(timeout) sock.connect((ip, port)) sock.sendall(b"") data = sock.recv(1024) print(f"Received data: {data}")

Could you drop that into a .py file, switch out timeout, ip and port and see if it works?

Re: Synthetic Monitoring Port Extension

tnoonan — Wed, 18 Jan 2023 17:27:45 GMT

It does indeed receive a socket timeout.

ec2-user@ip-172-35-0-123 ~]$ /usr/bin/python3.8 udpTest.py
Traceback (most recent call last):
File "udpTest.py", line 8, in <module>
data = sock.recv(1024)
socket.timeout: timed out

I noticed from ncat that if I use "-z" for zero i/o it will just report on the success of the connection. If I remove that -z option then it hangs up like they python code.

Re: Synthetic Monitoring Port Extension

Mike_L — Fri, 19 May 2023 10:37:03 GMT

This was resolved in the support ticket. The support for UDP is now much improved.