topic Re: Error Mulesoft in Extensions

Error with Mulesoft integration

Erica_Oliveira2 — Fri, 12 May 2023 06:53:06 GMT

Good afternoon;

I did an integration with the
mulesoft and Dynatrace and it is not showing the APIs. Can you tell me if there is any configuration within mulesoft that is performed that shows the apis in Dynatrace?

Re: Error Mulesoft

DanielS — Mon, 24 Apr 2023 16:54:06 GMT

Hi @Erica_Oliveira2 please check if you have info in this metric:

Re: Error Mulesoft

Erica_Oliveira2 — Mon, 24 Apr 2023 16:57:43 GMT

Nothing appears, because it does not capture the Apis.

Re: Error Mulesoft

Mohamed_Hamdy — Mon, 24 Apr 2023 20:08:12 GMT

Hi @Erica_Oliveira2,

are you able to see any error or exception in the log viewer, if you are still facing the same issue, I do recommend checking the full logs from the ActiveGate/ActiveGates in the group executing this extension.

if it is not possible to share the logs here, you can open a support ticket and attach the logs or use the in-product assistance (Dynatrace live chat) to chat directly with Dynatrace product specialists.

Re: Error Mulesoft

DanielS — Tue, 25 Apr 2023 14:23:57 GMT

Hi @Erica_Oliveira2 based on my experience configuring this, could be that the user for the connected app does not have all the permissions? Can you try with another user?

Re: Error Mulesoft

Mike_L — Fri, 12 May 2023 07:35:29 GMT

@dlopes wrote that extension and might know from the top of his head. Otherwise the logs is definitely the way to go.