topic Re: Fortinet Fortigate custom extension in Extensions

Fortinet Fortigate custom extension

DanielS — Thu, 05 Jun 2025 13:48:52 GMT

Hi, some guidance could be helpful. I have deployed the last version of the extension, 1.012 and I'm getting the following metrics:

Metrics

Device

Interface

Tunnel

But I'am not able to get data for the rest of the metrics.

The Fortigate on AWS has been configured in the following way:

Rest API user profile on Fortigate:

The Fortigate firmware is v7.0.5 build0304 (GA).

What I'm missing on this config?

Thanks

yahya_ajbali — Fri, 28 Oct 2022 09:19:05 GMT

hi, did you reach a solution to your problem? i'm facing the same issue, only the ping metric is showing, the other metrics are not

DanielS — Mon, 31 Oct 2022 15:38:04 GMT

jcurbina — Wed, 19 Apr 2023 22:37:27 GMT

Hi Daniel,

I have the same problem with extension 1.017. Did you get a solution?

Regards,

Juan

Mike_L — Wed, 19 Apr 2023 22:55:54 GMT

Please create a support case.

jcurbina — Thu, 20 Apr 2023 15:54:49 GMT

The ticket was created.

jegron — Thu, 25 May 2023 12:28:50 GMT

New version 1.018 extension is released.

Does it fix your issue ?

jegron — Thu, 01 Jun 2023 14:51:23 GMT

This following metrics are working because generated by a simple ping :

I have the same issue regarding other metrics. After some troubleshooting issue is related to post login banner which impact API Call.