topic Re: Extensions for Hp Proliant and Hp Chasis in Extensions

Extensions for Hp Proliant and Hp Chasis: status codes 32 and 38

bvypk — Fri, 15 Dec 2023 15:04:09 GMT

Please help us with the solutions for the status codes this issue is appeared on Extensions for Hp Proliant and Hp Chasis.

Dyntrace error Failed to assign monitoring configuration to ActiveGate. Reason: INVALID_CONFIG_ERROR:Invalid configuration: Duplicated Host address / port (ip: 0.0.0.0, port: 161); [status code=32];

Failed to assign monitoring configuration to ActiveGate. Reason: DEVICE_CONNECTION_ERROR:Status DEVICE_CONNECTION_ERROR (38) returned from 1 agents (10.********: Agent(10.********): GetBulk timout args: 1.3.6.***** : request timeout (after 3 retries) [status code=38])

Re: Extensions for Hp Proliant and Hp Chasis

jegron — Wed, 09 Aug 2023 14:13:35 GMT

Hi,

Is it the same configuration log ? It seems you have a wrong entry in your configuration :

Duplicated Host address / port (ip: 0.0.0.0, port: 161)

Could you fix it ?

Re: Extensions for Hp Proliant and Hp Chasis

bvypk — Wed, 09 Aug 2023 14:47:54 GMT

No Duplicate entry for device. And no configuration gaps.

Re: Extensions for Hp Proliant and Hp Chasis

jegron — Thu, 10 Aug 2023 06:16:22 GMT

Hmm.

Did you configure it through API or GUI ? Could you share your configuration payload (with anonymized IP of course) ?

Re: Extensions for Hp Proliant and Hp Chasis

bvypk — Thu, 10 Aug 2023 06:47:26 GMT

Using GUI for configuring the devices.

Re: Extensions for Hp Proliant and Hp Chasis

jegron — Thu, 10 Aug 2023 07:23:16 GMT

Regarding duplicate issue you should create a configuration with 1 host, then add gradually others to identify why it failed.

Regarding timeout issue :

Try to run snmpwalk from the AG
If it works well you can adapt SNMP settings in your configuration:
- Increase timeout if the device is far away from AG and you have lots of OiD to poll
- Reduce Max repetitions to 50 if you have an MTU issue (reducing response payload)

Re: Extensions for Hp Proliant and Hp Chasis

bvypk — Fri, 15 Sep 2023 07:43:40 GMT

Could you please provide the right snmpwalk command to check connection establishment. We ran the below snmpwalk command from AG server but we received the timeout error.

snmpwalk -v2 -c public <IP Address>