topic Re: Active Directory Services 2.0 extension - metric error in Extensions

Active Directory Services 2.0 extension - metric error

sivart_89 — Tue, 16 May 2023 13:08:41 GMT

Anyone using the Active Directory Services 2.0 extension in their environment and have not modified it? If so are you getting the error below with the metric below

metric name:

Total DHCP requests/s

metric key:
func:com.dynatrace.extension.active-directory.dhcp.server.requests.persec.total

error when pulling up metric in metrics page:

Error reading metric data. - Description: Stored metric is invalid: Can not handle metric key 'func:com.dynatrace.extension.active-directory.dhcp.server.requests.persec.total' because the stored expression '(com.dynatrace.extension.active-directory.dhcp.server.requests.persec)+(com.dynatrace.extension.active-directory.dhcp.server.v6.requests.persec)' is invalid. No metric found using the Metric Id "com.dynatrace.extension.active-directory.dhcp.server.requests.persec". Stored metric is invalid: Can not handle metric key 'func:com.dynatrace.extension.active-directory.dhcp.server.requests.persec.total' because the stored expression '(com.dynatrace.extension.active-directory.dhcp.server.requests.persec)+(com.dynatrace.extension.active-directory.dhcp.server.v6.requests.persec)' is invalid. No metric found using the Metric Id "com.dynatrace.extension.active-directory.dhcp.server.v6.requests.persec". Metric Expression: (func:com.dynatrace.extension.active-directory.dhcp.server.requests.persec.total:splitBy():avg:auto:sort(value(avg,descending)):limit(10)):limit(100):names

I do see the below in the Log viewer when filtering for logs specific to the extension, I'm wondering if this could be causing the issue we are seeing

DEVICE_CONNECTION_ERROR:Cannot execute query: DHCPServer on device localhost: Exception occurred. (Invalid class ) [status code=38]; DEVICE_CONNECTION_ERROR:Cannot execute query: DHCPServerv6 on device localhost: Exception occurred. (Invalid class ) [status code=38]; OK:All queries;

Re: Active Directory Services 2.0 Extension - Metric Error

ChadTurner — Thu, 12 Jan 2023 22:08:33 GMT

@sivart_89 were you able to get this resolved? have you tried the latest version of the extension? If you were able to get this working could you please share with us what you had to do to get it working?

Re: Active Directory Services 2.0 Extension - Metric Error

RSarafaniuk — Wed, 22 Mar 2023 13:09:10 GMT

@travis_anderson I had similar problem and found that I didn't have DHCP server on host. Check it.

And if you don't have DHCP just turn off checkbox with DHCP metrics.

Re: Active Directory Services 2.0 extension - metric error

jannick_deturck — Fri, 23 Feb 2024 09:25:58 GMT

After updating this extension to version 3.1.9, the extension is not working anymore? Any update/feedback how I can resolve this issue?

Re: Active Directory Services 2.0 extension - metric error

Mike_L — Fri, 23 Feb 2024 10:12:06 GMT

Please create a support case.

Re: Active Directory Services 2.0 extension - metric error

jannick_deturck — Fri, 23 Feb 2024 10:13:13 GMT

already created a support ticket

Re: Active Directory Services 2.0 extension - metric error

jegron — Thu, 07 Mar 2024 16:06:14 GMT

Hi @jannick_deturck .

We had an issue with topology after upgrade to 3.1.9.

Support told us 3.1.9 version need to run locally with OneAgent. Remote WMI for this extension is no longer supported.

However, the metrics are still correctly collected for us and we can fix toplogy by ourself 🙂