topic Estimated effort setting up SNMP Trap receive with MIB files in Extensions

Estimated effort setting up SNMP Trap receive with MIB files

fstekelenburg — Fri, 10 May 2024 13:53:36 GMT

Wondering if anyone can share some experience with setting up SNMP Trap receive in Dynatrace (with the extension).

If a device (say HP storage) is not known yet, how much effort is needed, with ballpark figure in time, to work on the traps (rewrite/translate), creating problem alert rules (form the log entries) for all the possible traps, and what are the pitfalls?

@AntonioSousa you may also have some experience? 🙂

Since Dynatrace has the extension but not the 'knowledge packs' per vendor/devicetype as some of the other monitoring tools do, it seems to come down to creating own extensions. A git-hub like facility to share device config know how would be a welcome resource I think.

Re: Estimated effort setting up SNMP Trap receive (with MIB files)

AntonioSousa — Fri, 12 Apr 2024 18:39:21 GMT

@fstekelenburg,

Setting up traps, and starting the flow into Dynatrace is, indeed, quite immediate.

Once inside Logs, getting actionable alerts is something else. First of all, SNMP traps are not that well suited for Dynatrace problems, as you would have to match something that begins the problem, and then when it is solved. I have had more success treating them as events, and channeling them through alert channels, but not as problems.

That I know of, Davis does not treat SNMP traps as events that can eventually become problems. Have a long history of working with SNMP, and even a lot of vendor software have problems dealing with this.

Having something like "knowledge packs" would be a great addition to Davis!