Metric data is not visible in Dynatrace tenant

kpurimitla — Mon, 12 Aug 2024 06:38:53 GMT

Hi,

I am developing a custom extension to send metrics to Dynatrace using the code below. While running the code, I can see the metric data with two dimensions being sent to Dynatrace with the specified metric name. However, the metric name displayed in Dynatrace is not the one I provided during development but an earlier one. Could you please suggest a solution?

try:

token =get_token(client_id, client_secret, remote_host)

contact_lists = get_contact_lists(token, remote_host, division_id)

self.logger.info("Contact lists retrieved successfully")

for contact_list in contact_lists:

contactlist_name = contact_list.get("name")

size = contact_list.get("size")

if contactlist_name and size is not None:

#self.report_metric("size",size, dimensions={"name": contactlist_name, "size": size})

self.report_metric("ld.custom.genesysContacts", dimensions={"name": contactlist_name, "size": size})

save_to_json(contact_lists)

except Exception as e:

print("Failed to retrieve contact lists:", e)

Re: Metric data is not visible in Dynatrace tenant

Mike_L — Tue, 13 Aug 2024 11:22:36 GMT

The metric line which currently is uncommented is not sending any value. That's probably why it's not acting as you'd expect.

Re: Metric data is not visible in Dynatrace tenant

kpurimitla — Tue, 13 Aug 2024 13:54:52 GMT

I agree with you Mike

topic Re: Metric data is not visible in Dynatrace tenant in Extensions

Metric data is not visible in Dynatrace tenant

Re: Metric data is not visible in Dynatrace tenant

Re: Metric data is not visible in Dynatrace tenant