topic Integrating Control-M with Dynatrace Extensions: Setup & Troubleshooting in Extensions

Integrating Control-M with Dynatrace Extensions: Setup & Troubleshooting

gustavodutra — Thu, 04 Sep 2025 10:16:52 GMT

Hey everyone, I need some help with the Control-M extension. I want to monitor jobs that have ended with a status of "Ended not ok" in Control-M and display this information on a dashboard and create an alert for it.

I noticed that Dynatrace has an extension that does "exactly" that, but the documentation is terrible and poorly explained. In the first field, it asks for an API URL. But which API should that be?

I pointed it to the URL of my environment, and it says the integration status is ok, but it's not providing any information. Can anyone help me with configuring this?

Below are the attachments stating the status is ok, but I can't get information about anything.

I would just like an indication of which URL this would be and where to get it.

Link for documentation:
https://www.dynatrace.com/hub/detail/control-m-jobs-v2/

Re: Control-M integration

Miguel_RinconG — Mon, 26 Aug 2024 23:34:30 GMT

Hi @gustavodutra ,

Please run the activegate diagnostics. Then checking logs control-m extension.

Re: Control-M integration

gustavodutra — Thu, 29 Aug 2024 20:03:24 GMT

And after running, where are the logs?

Re: Control-M integration

gustavodutra — Thu, 29 Aug 2024 22:20:57 GMT

In the extension, it asks me for a URL. What URL would that be? Would it be the URL of my API?

Example:

https://{my-endpoint}/automation-api/

If so, I need to provide login, password and a token to pull these logs. However, Dynatrace does not accept me configuring this in the extension's JSON.

How could I do this?

Re: Control-M integration

gustavodutra — Thu, 19 Sep 2024 16:14:21 GMT

Hey guys.

I identified that my ActiveGate server was unable to communicate with my Control-M server.

After applying the appropriate security rules, I managed to return data just by specifying the previous endpoint.

Re: Control-M integration

Ahmedrahbi — Mon, 04 Aug 2025 11:57:35 GMT

hi gustavodutra,
Is it possible to add the last execution time of a each job to the Control-M dashboard?

thanks

ahmed

Re: Control-M integration

Shea0410 — Thu, 07 Aug 2025 08:59:11 GMT

Hey!

We had a bit of a different error. We got a 404 when the extension made the connection. We mistakenly included the automation-api/ path in the url of the host.
Thus causing this https://xxx.xxx.xxx.xxx:39533/automation-api/automation-api/session/login

Once we removed that, worked like a charm. Additional context for that stupid edge case one day! 😄

Re: Control-M integration

gustavodutra — Mon, 25 Aug 2025 06:35:19 GMT

Obrigado pela resposta.

Eu acabei desistindo de utilizar o Dynatrace para fazer essa tarefa, mas se me recordo, precisei remover o /automation-api também.

[Edit from Moderator with Google translation:

Thanks for the reply.

I ended up giving up on using Dynatrace for this task, but if I remember correctly, I had to remove /automation-api as well.]

Re: Control-M integration

gustavodutra — Mon, 25 Aug 2025 06:34:28 GMT

Você diz a última execução com sucesso? Se for isso, creio que não. Ele só nos trás informações da última execução com erro.

[Edit from Moderator with Google translation:

Are you referring to the last successful execution? If so, I don't think so. It only gives us information about the last execution with an error.]

Re: Control-M integration

Ahmedrahbi — Mon, 01 Sep 2025 09:35:27 GMT

yes, I mean that, what is the option available then?

Re: Control-M integration

gustavodutra — Tue, 16 Sep 2025 14:17:03 GMT

It's not possible to capture successful executions after a failure.

The integration is limited to capturing only events that fail, at least that's how it worked until I used this extension.

Re: Integrating Control-M with Dynatrace Extensions: Setup & Troubleshooting

naveenaggarwal — Mon, 19 Jan 2026 18:29:56 GMT

Has anyone Configured Control-M and Dynatrace integration if Control-M is SaaS based and configured with SSO ?

We need to configure This integration with BMC Control-M and Dynatrace but Dynatrace does not support if Control-M is configured with SSO which is a very basic scenario in Enterprise environment?