Extension Mongo DB Atlas

carlos_carreno — Fri, 21 Mar 2025 20:54:16 GMT

Good morning, community. A demo was conducted creating a database in MongoDB Atlas, and the configurations were made in the Dynatrace extension. However, a message like this appears on the dashboard.

Although there are two projects in the database.

And this is the extension's configuration:

[ { "value": { "enabled": true, "description": "Ultragorup", "version": "2.0.15", "featureSets": [ "database-size", "system-memory", "process-index", "process-document", "process-op-execution", "process-cache", "process-ticket", "process-journal", "process-other", "process-cpu", "process-connections", "process-global", "disk-latency", "process-opcounters", "process-query", "full-text-search", "process-memory", "disk-space", "system-cpu", "disk-iops", "system-network", "process-oplog", "process-assert", "database-count", "process-network" ], "pythonRemote": { "project_id": "67d80398c571837ff3f04231", "api_url": "https://cloud.mongodb.com/api/atlas/v2", "public_key": "dbnfkldx", "private_key": "***799***", "fetch_events": true, "use_proxy": false, "verify_ssl": false, "use_certificate": false, "event_types": null }, "dtAttributes": {} }, "scope": "ag_group-default" } ]

Re: Extension Mongo DB Atlas

Mizső — Thu, 27 Mar 2025 14:26:00 GMT

Hi @carlos_carreno,

Have you checked the extension debug log?

János

Re: Extension Mongo DB Atlas

Con_ — Mon, 19 May 2025 08:40:07 GMT

Hello!

Have you verified that the IP(public) addresses of your Activegates were white listed? and that your Keys are associated to a project/cluster? another thing you need to consider is to make sure is the permission of your account (organization read only). Hope this helps

topic Extension Mongo DB Atlas in Extensions

Extension Mongo DB Atlas

Re: Extension Mongo DB Atlas

Re: Extension Mongo DB Atlas