topic Re: Python extension 2.0 - ModuleNotFoundError in Extensions

Python extension 2.0 - ModuleNotFoundError

Sullivan — Mon, 26 May 2025 14:15:48 GMT

Hello,

I have a problem with my python 2.0 extension, when I download in ActiveGate, I get this error message:

File "E:\Apps\dynatrace\remotepluginmodule\agent\res\dsruntime\python3.10\lib\runpy.py", line 196, in _run_module_as_main
[err] return _run_code(code, main_globals, None,
[err] File "E:\Apps\dynatrace\remotepluginmodule\agent\res\dsruntime\python3.10\lib\runpy.py", line 86, in _run_code
[err] exec(code, run_globals)
[err] File C:\ProgramData\dynatrace\remotepluginmodule\agent\runtime\extensions\python_venvs\custom_usercubetestv2_0.0.21\lib\site-packages\usercubetestv2\__main__.py", line 5, in <module>
[err] from usercubeconfig.usercubeconfig import baseURL, apiVersion, baseurldyn, Token
[err]ModuleNotFoundError: No module named 'usercubeconfig'

MY setup.file :

I have no problem locally. Please help me.

Re: Python extension 2.0 - ModuleNotFoundError

Julius_Loman — Tue, 27 May 2025 06:33:20 GMT

Look at the log files from the extension module itself on ActiveGate to check if there are no issues downloading the module on the ActiveGate.

Re: Python extension 2.0 - ModuleNotFoundError

Sullivan — Tue, 27 May 2025 13:53:56 GMT

Hello Julius,

Thanks for your advice, I checked the logs in my activegate (windows server), I don't see any traces for my modules, I shared with you the logs concerning ruxitagent_extensionsmodule.log

Re: Python extension 2.0 - ModuleNotFoundError

Julius_Loman — Tue, 27 May 2025 21:04:19 GMT

Can you share the extension itself?

Re: Python extension 2.0 - ModuleNotFoundError

Sullivan — Wed, 28 May 2025 09:26:13 GMT

Yes sure.

Re: Python extension 2.0 - ModuleNotFoundError

Sullivan — Mon, 07 Jul 2025 08:48:09 GMT

I added ‘dt’ to the setup and my extension works fine.