https://community.dynatrace.com/t5/Extensions/Office-365-extension-on-Managed-missing-metrics/m-p/298140#M7208 <P>Apologies but No. This feature requires Grail, so it's SaaS-only (actually Gen3-only).&nbsp;</P> Wed, 22 Apr 2026 13:51:31 GMT Krzysztof_Ziemi 2026-04-22T13:51:31Z https://community.dynatrace.com/t5/Extensions/Office-365-extension-on-Managed-missing-metrics/m-p/297973#M7206 <P>Hi,</P><P>I've implemented the extension on both SaaS and Managed, and overall it works but the <A title="Individual user insights offered by the extension" href="https://docs.dynatrace.com/docs/shortlink/microsoft-365-office-365-extension#individual-user-insights-offered-by-the-extension" target="_blank" rel="noopener">individual user insights</A> doesn't seem to work on Managed.</P><P>Is there a way to get this to work?</P><P>KR,<BR />André</P> Mon, 20 Apr 2026 07:51:24 GMT https://community.dynatrace.com/t5/Extensions/Office-365-extension-on-Managed-missing-metrics/m-p/297973#M7206 andre_vdveen 2026-04-20T07:51:24Z https://community.dynatrace.com/t5/Extensions/Office-365-extension-on-Managed-missing-metrics/m-p/298140#M7208 <P>Apologies but No. This feature requires Grail, so it's SaaS-only (actually Gen3-only).&nbsp;</P> Wed, 22 Apr 2026 13:51:31 GMT https://community.dynatrace.com/t5/Extensions/Office-365-extension-on-Managed-missing-metrics/m-p/298140#M7208 Krzysztof_Ziemi 2026-04-22T13:51:31Z