topic Re: Analyze complete actions in Real User Monitoring

Analyze complete actions

roberta_dellosa — Tue, 22 Jan 2019 11:54:24 GMT

Now I use Oneagent

Is helpful use a UserSession but I want divede a one action completed (no for session completed) for one user is possible?I can identify the multiple actions to be analyzed together and divide them from all the actions in the session

Re: Analyze complete actions

ChadTurner — Tue, 21 Apr 2020 15:12:03 GMT

I would recommend using Conversion Goals. This will allow you to identify key actions that a user makes, and once it is made, you will have even more metrics as to the % of actions completed and so on. Its pretty simple to create. This article will help you with that: https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/how-to-use-real-user-monitoring/web-applications/define-conversion-goals/?_ga=2.61566764.1621685280.1587471380-412152722.1587471380

Re: Analyze complete actions

Domenico_Bressi — Tue, 21 Apr 2020 22:59:15 GMT

my suggestion is to "isolate" action you need in order to built a Business Funnel using USql. In this way you can deep customer journey, find error, check "step" performance define KPI. No matter what the customer do during the full session but "focus on what really matter".

Use User Experience score in additional to have the "big picture" and graf the result for continuous monitoring

https://www.dynatrace.com/news/blog/understand-and-optimize-user-journeys-with-funnel-charting/