topic Re: Dynatrace Managed Live User Activity Tile in Real User Monitoring

Dynatrace Managed Live User Activity Tile

eduard_lagrange — Tue, 27 Apr 2021 14:57:18 GMT

How is the live users count by application calculated

Re: Dynatrace Managed Live User Activity Tile

Joe_Hoffman — Thu, 14 Feb 2019 15:39:54 GMT

A 'live' user is a user who's User Session has not ended. There's several conditions which will end a user session, outlined on this doc page: https://www.dynatrace.com/support/help/monitor/app...

Re: Dynatrace Managed Live User Activity Tile

eduard_lagrange — Thu, 14 Feb 2019 18:43:58 GMT

Thanks for the response.

I am still not clear though how the Live User tile is calculating the count since it does not respond to the timeframe selection. What period is it covering?

Re: Dynatrace Managed Live User Activity Tile

dave_mauney — Thu, 14 Feb 2019 22:49:42 GMT

A session closes after one hour, even if active, so it need only look back one hour.

But I would just think of this tile as ignoring the time frame and just showing live session data from memory, in effect.

Re: Dynatrace Managed Live User Activity Tile

AlexanderSommer — Mon, 25 Feb 2019 08:11:27 GMT

The live user tile is not using the global dashboard time frame. It is always showing data calculated on live user sessions. Typically a user session end's around 30 minutes after the last user action was triggered by the user.