topic Most user sessions appear anonymous in Real User Monitoring

Most user sessions appear anonymous

pierre_boucher — Fri, 30 Sep 2022 12:05:07 GMT

Hello,

Although I always use the same page template containing the js variable that I defined as a user tag, most user sessions are anonymous.

It seems to have been happening since mid-March.

How can I check if the user value is correctly seen by DT js?

zietho — Fri, 26 Jun 2020 11:14:54 GMT

Hey,

don't tell anybody but we are working on something visual to help you validating these things more easily in your client in the near future.

In the meanwhile I can offer you to use:

dtrum.getAndEvaluateMetaData();

cheers

Thomas

ChadTurner — Fri, 26 Jun 2020 12:04:45 GMT

As Thomas stated, using:

dtrum.getAndEvaluateMetaData();

Should help you out a bit.

AntonioSousa — Fri, 03 Jul 2020 08:28:23 GMT

There seems to be no documentation on getAndEvaluateMetaData()

What does it do?

Yosi_Neuman — Fri, 03 Jul 2020 08:39:38 GMT

Documentation on dtrum you can fin under Settings --> Web and mobile monitoring --> Advanced setup

Extract the zip and look under doc for the index.html

you will find all the information you need for dtrum and also for getAndEvaluateMetaData

HTH

Yos

AntonioSousa — Fri, 03 Jul 2020 12:05:09 GMT

Thanks Yos,

I had done a simple search in Google for the whole Dynatrace domain, and this was the only link.