topic Re: Intermittent data process in Real User Monitoring

Intermittent data process

agdiazm — Wed, 01 Jul 2020 18:33:17 GMT

Hi everyone,

We had an issue recently and we were not able to see all the processes of many of our hosts and some of them appear in gray and cannot access any services. This happens intermittently. There have not been any deployment changes, shut down, or configuration issues.

Like in the image below:

Do you know what could happen?

Re: Intermittent data process

Dallas — Thu, 09 Jul 2020 16:47:03 GMT

Hi Alan,

I'm not sure why this would be happening, but it seems to me like a UI bug. This would be a good candidate for a Dynatrace Support case.

The link to create a case is support.dynatrace.com. Be sure to provide them with links and as much relevant information about your deployment as possible.

Hope this helps

-Dallas

Re: Intermittent data process

ChadTurner — Tue, 28 Jul 2020 14:19:37 GMT

I would recommend putting in a support ticket as this is not default behavior