topic Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins? in Real User Monitoring

Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

rheena — Thu, 25 Apr 2019 12:19:47 GMT

Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

skrystosik — Thu, 25 Apr 2019 12:45:17 GMT

Unfortunately no, you have to send live data about user sessions to elasticsearch (or other tool), and there create such alerting.

Sebastian

Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

rheena — Thu, 25 Apr 2019 13:51:10 GMT

Thanks Sebastian for the quick assistance.

Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

AlexanderSommer — Mon, 29 Apr 2019 07:02:12 GMT

No, you can't define an alert. What would be the use case?
You can define a conversion goal for user sessions lasting longer than 30 minutes. But you will not get an alert, you can just than filter for that user sessions.

Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

rheena — Mon, 29 Apr 2019 08:23:51 GMT

Thanks Alexander. The use case is that the customer experienced some security breach and just want to know if they can use Dynatrace to track down all users having a session that is more than 30 minutes. And they want to be alerted to monitor those user sessions if there is /are something anomalies going on.

Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

skrystosik — Mon, 29 Apr 2019 08:37:19 GMT

The only idea I have for alerting in such case is exporting live user sessions to external tool like elasticsearch and there validate conversion goal (as Alexander said). From that point you should be able to send alerts.

Sebastian

Re: Hi Dynatrace, is there a way to be notified or send alert if the each user session duration exceeded 30 mins?

rheena — Mon, 29 Apr 2019 09:22:01 GMT

Hi Sebastian, thank you for this feedback. Will look into your options. Thanks for helping.