topic Re: How can we control dtcookie ? in Real User Monitoring

How can we control dtcookie ?

Yosi_Neuman — Tue, 27 Apr 2021 12:12:03 GMT

Hi guys,

Prospect application opens a new browser tab when clicking on a button.

The new/traget browser tab got a different dtcookie than the old/source browser tab and because of that ,we think, we see 2 separated session, 1 for the old the other for the new.

Is there a way to control this behavior in order to see in one user session the user actions from the old and new browser tabs?

Yos

Re: How can we control dtcookie ?

skrystosik — Wed, 22 May 2019 08:23:35 GMT

I don’t think it is possible. Are you sure that this second browser isn’t timouted on dynatrace side? If yes it always be visible as ended one, new tab will be separate session.

Sebastian

Re: How can we control dtcookie ?

Yosi_Neuman — Wed, 22 May 2019 08:28:55 GMT

Hi Sebastian

Thanks for your insight

Yos