https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119751#M1984 <P>How is the Apdex rate calculated ? Which values are taken into account to operate the rating ?</P> <P>&nbsp;</P> Tue, 27 Apr 2021 12:19:51 GMT alban_denizot 2021-04-27T12:19:51Z https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119751#M1984 <P>How is the Apdex rate calculated ? Which values are taken into account to operate the rating ?</P> <P>&nbsp;</P> Tue, 27 Apr 2021 12:19:51 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119751#M1984 alban_denizot 2021-04-27T12:19:51Z https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119752#M1985 <P>Hi Alban,</P><P><BR /></P><P>The main factors influencing the Apdex rating of a User Action are the Key Performance Metric Threshold and the presence of JavaScript/HTTP errors.</P><P>Both of these can be changed from the Application Settings:</P><P><IMG src="https://community.dynatrace.com/legacyfs/online/20970-1560762369965.png" /></P><P>More on this is also available in the online docs <A rel="noopener noreferrer" href="https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/basic-concepts/apdex-ratings/" target="_blank">here</A>.</P><P>Best regards,</P><P>Radu</P><BR /> Mon, 17 Jun 2019 09:06:27 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119752#M1985 Radu 2019-06-17T09:06:27Z https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119753#M1986 <P>Thanks for the comment I understand now !</P><BR /> Mon, 17 Jun 2019 09:16:45 GMT https://community.dynatrace.com/t5/Real-User-Monitoring/Apdex-Calculation/m-p/119753#M1986 alban_denizot 2019-06-17T09:16:45Z